Flynde Service Guarantee
Our goal at Flynde is to delight you with a great experience. The focus is on speed to market and delivering fast and reliable translations - all within your price and quality expectations.
1. We guarantee all our translations are human translations, not machine translations
Flynde wants you to have translations you can use; therefore, all our translations are performed by certified human translators. We guarantee that our translators are native speakers who live in their home countries and are familiar with all the local nuances important to your translation.
2. We translate into every language or dialect possible
To truly be global, it is essential to have the world covered. Flynde has the world covered in every market and language - even braille. Let us help you reach every customer possible.
3. We will provide you with the lowest translation rates possible
Our strategy is designed to help lower your translation spend. A call to our customer service team will help make it easy to deploy a localization strategy that’s right for you. We have translation memory technology that will optimize your translation spend.
4. We are committed to delivering the highest quality of service
As a valued customer, your individually assigned project manager will gladly answer any questions you have, or you can e-mail us and receive a response within 24 hours. We will not rest until your translations are delivered into your hands exactly the way you planned.
5. We will quickly address any concerns you may have
We will strive to meet your expectations and quickly address any concerns that you have. After the first review of your translation, if we do not satisfactorily meet your expectations, we will provide you one free round of edits at no extra charge.
All of us here at Flynde aim to exceed your expectations. We work hard to serve you better and will listen carefully to your feedback. If you have any thoughts or ideas about your experience with us, we invite you to share them by emailing us.
The Flynde Team
